Privacy Policy

We prioritize your privacy and want you to be conversant with how Happy Family Pharmacy and its associated brands that link to this policy (collectively, “HFP or Happyfamilycarepharmacy.com”, “we”, “us” or “our”), gather, utilize, and disclose your information.

This Privacy Policy elaborates on our practices associated with your information that we amass through websites, software applications, stores, and other online properties and services solely operated by us in the United States and branded with our logos (collectively, the “Services”). This policy also sheds light on when Happyfamilycarepharmacy.com amalgamates other data collected via the Services. This Privacy Policy doesn’t function as a contract and doesn’t institute any legal rights or obligations.

This Privacy Policy is not pertinent to any information that is protected health information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”). Any accumulated information that is PHI is governed by, and will be utilized and disclosed solely as permitted by the HFP’s Retail Health Care Services Notice of Privacy Practices. For information about the privacy of PHI, please refer to Family Pharmacy’s Retail Health Care Services Notice of Privacy Practices.

This Privacy Policy does not apply to (1) websites, software applications, stores, and other online properties and services operated by us which are outside the United States; (2) websites, software applications, stores, and other online properties and services owned or operated by third parties which are not branded with our logos; and (3) any other collection, use or disclosure of data other than via the Services.

Please scroll down to each section below to learn more about HFP’s privacy practices. If you have any questions about this Privacy Policy, please do not hesitate to contact us using one of the methods in the Contact Us section.

Personal Information We May Collect

“Personal Information” is information that on its own or when amalgamated with other information identifies you as an individual or pertains to an identifiable person, which may include, for example:

  • Name
  • Postal address (including billing and shipping addresses)
  • Telephone number
  • Email address
  • Location data
  • Credit and debit card number (such as for purchases)
  • Social Security number or tax identification number (such as for employment applications)
  • Photographs of you and your government-issued identification card

How We May Collect Personal Information

We and our service providers may collect Personal Information in a variety of ways, including:

Through the Services: We may collect Personal Information through the Services, e.g., when you create a profile, login, sign up for a newsletter, participate in a promotion or event, or make a purchase.

From Other Sources: We may receive your Personal Information from other sources, such as public databases; joint marketing partners; social media platforms; and other third parties. For example, if you connect your social media account to your online accounts with us, certain Personal Information from your social media account will be shared with us, which may include Personal Information that is part of your profile. In addition, we may supplement the Personal Information that you provide us and/or the Other Information we collect from you with demographic, social, and other information about you that we receive from other sources, both online and offline, which may include information that we collect or have collected in connection with loyalty programs and/or in-store transactions, promotions or events (“Supplemental Information”). If we combine any Supplemental Information with your Personal Information or Other Information (defined below) collected pursuant to this policy, then we apply the applicable provisions of this Privacy Policy to such combined information, so long as it is combined. For clarity, this Privacy Policy does not apply to any Supplemental Information in its original format, or otherwise in any format that is not combined with your Personal Information or Other Information collected pursuant to this Privacy Policy.

How We May Use Personal Information

We may use Personal Information:

  • To respond to your inquiries and fulfill your requests, such as to send you newsletters, announcements or notifications.
  • To send administrative information to you such as information regarding the Services and changes to our terms, conditions, and policies, as well as to complete and fulfill your purchase, including to process your payments, have your order delivered to you or picked up in-store, communicate with you regarding your purchase, and provide you with related customer service.
  • To tailor your interactions through our Services.
  • To send you information, marketing communications, coupons and other offers that we believe may be of interest to you, which may be personalized and tailored to your preferences.
  • To allow you to participate in sweepstakes, contests, and similar promotions, as well as store or community events, and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read such rules carefully.
  • To facilitate social sharing functionality.
  • To allow you to send messages to a friend through the Services. By using this functionality, you are telling us that you are entitled to use and provide us with your friend’s name and email address.
  • For our business purposes, such as analytics, data analysis; audits; fraud monitoring and prevention; developing new products and services; enhancing, improving, or modifying our products and services; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.
  • To facilitate any of the other uses listed herein by linking data collected across computers or devices that you may use.
  • To confirm your age and identity.
  • To de-identify and aggregate information. Once de-identified and aggregated (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code), it is no longer Personal information. Such de-identified and/or aggregated information which does not identify individuals is not subject to this Privacy Policy.
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How Personal Information May Be Disclosed

Your Personal Information may be disclosed:

  • To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, text messaging, auditing, and other services.
  • To third party businesses offering goods and services via the Services. We work closely with third party businesses to offer products and services to you. In some cases, these businesses may sell offerings to you via the Services.
  • To identify you to anyone to whom you send messages through the Services.
  • To joint marketing partners for you to participate in joint marketing promotions.
  • To marketing service providers and digital marketing networks to present advertisements.
  • By you, when you post a review or when you post on message boards, chat, profile pages, blogs, or other services to which you are able to print or post information and materials. Please note that any information you post or disclose through these services will become public and may be available to other users of the Services and to the general public. We urge you to be very careful when deciding to disclose any information on such services.
  • To your friends associated with your social media account, to other users of the Services, and to your social media account provider, in connection with your social sharing activity, such as if you connect your social media account to your Services account or log‑into your
  • Services account from your social media account. By connecting your Services account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy. You should review the privacy policy of the social media account provider before sharing Personal Information.

You also acknowledge that any information shared on a social media platform is directed at Happyfamilycarepharmacy.com general retail operations, not its healthcare services, and that such information may be viewable to the public, and may be used by other users of those social media platforms. As a result, no health information that you share on social media platforms or otherwise make publicly available qualifies as protected health information. Please do not post, share or otherwise make available any Personal Information on social media that you do not wish to be made publicly available. If you do not want any of your Personal Information shared with other users or with your social media account provider, please do not connect your social media account with your Services account, and do not participate in social sharing on the Services.

  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
  • To subsidiary and affiliated entities that we control, that control us, or that are under common control with us.
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
  • Any additional disclosures for which you provide consent.